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Terms and Conditions

Last Updated: 12.10.2023


1. Introduction


Welcome to Les Heureux, the online store for natural wax melts. By accessing and using this website, you agree to be bound by these terms and conditions. If you do not agree with these terms, please do not use this website.


2. Product Information


We provide detailed information about our natural wax melts, including ingredients and usage instructions. Product descriptions and images are for informational purposes only.


3. Ordering and Payment


- To make a purchase, follow the ordering process on our website.

- We accept Visa and Mastercard. Prices are in Euros and may be subject to taxes.


4. Shipping and Deliver


- We offer various shipping options, and delivery times and costs vary.

- International shipping is available (additional charges may apply).


5. Returns and Refunds


- Our return policy allows for returns, exchanges, or refunds under specific conditions. Please refer to our Returns and Refunds policy for details.


. Product Quality


Our natural wax melts are made with the utmost care for quality and safety. If you have concerns about product quality, please contact us at


7. Privacy Policy


Our privacy policy governs the collection and use of customer data in relation to product orders. Please refer to our Privacy Policy for details.


8. Customer Responsibilities


Customers are responsible for providing accurate and complete order information. Use our products safely and as instructed.


9. Liability


We are not liable for any damages or issues resulting from the use of our products.


10. Cancellation of Orders


We reserve the right to cancel orders under certain circumstances. Customers will be notified if this occurs.


11. Changes to Terms and Conditions


We may update these terms and conditions from time to time. Any changes will be posted on this website.


12. Governing Law


These terms and conditions are governed by and construed in accordance with the laws of France.


13. Contact Information


For inquiries and support, please contact us at


14. Acceptance of Terms


By making a purchase on our website, you acknowledge and accept these terms and conditions.


15. Severability


If any part of these terms is found to be invalid, the remaining terms still apply.


16. Entire Agreement


These terms and conditions constitute the entire agreement between Les Heureux and its customers.

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